Google NewsCustomer Service Employees Share 30 Encounters With Clients That Left Them Speechless  Bored PandaBarron Trump's Working 'Customer Service,' Millionaire Says  Newsweek83% of decision-makers at service organizations are increasing their AI investments  ZDNetIRS commissioner warns of worse customer service, lower tax collection if budget is cut  WGMELife on the digital edge: Evolving your customer experience  Fast CompanyWhite Paper: 2024 Customer Service Trends in the Supply Chain  FreightWavesL.L.Bean Axes Call Center Staff and Hours  RetailWireMastering the Transformation of the AI Contact Center  CMSWireHow did customer service get so bad?  Financial Times


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